How we collect feedback
You can share feedback by phone, email, or our contact form. We record feedback to help improve our service.
Trusted by a wide panel of UK lenders










We welcome feedback and keep records of reviews and complaints for transparency.
You can share feedback by phone, email, or our contact form. We record feedback to help improve our service.
When we publish reviews or testimonials, we include the source and date and keep supporting records.
If you have concerns, please see our Complaints Procedure or visit our Support & Vulnerability page.
Here are answers to some of the main questions people ask about our services in the UK.
Secured loans use your home as security, which can mean lower rates but carries the risk of repossession if you miss payments. Unsecured loans do not use your home as security, but rates may be higher and depend more on your credit history.
Yes. Some lenders consider applicants with bad credit. We check your options carefully and match you with suitable choices. Remember: Your home may be repossessed if you do not keep up repayments on a mortgage.
Bridging loans provide short-term borrowing (usually 1–18 months) to cover gaps, such as buying a new home before selling your current one. You repay when you sell, refinance, or use another agreed exit. Missed payments can harm your credit rating.
We may charge a broker fee and/or receive commission from lenders. We will tell you all fees and commissions clearly and upfront before you decide to proceed, including how much they are and when they are payable.
A secured loan lets you borrow using your home as security. It can help with consolidating debts or funding home improvements, but you must keep up repayments or you may risk serious consequences, including repossession.
You can usually borrow from around £1,000 to £25,000 depending on your income, credit history and affordability. We help you find a suitable amount, but missed payments can damage your credit rating and future borrowing.
Typically you will need proof of identity, address, income (such as payslips or tax returns) and bank statements. We will guide you through exactly what your chosen lender needs. Affordability checks always apply.
Yes. Many lenders consider self-employed applicants, if you can show a stable or realistic income picture. We help present your case to lenders, but you should note that missed payments can affect your credit record.
It can take roughly 4–8 weeks from application to funds being released, including property checks and legal work. We work to keep things moving and will explain all costs and timescales in advance.
Missing payments can negatively affect your credit history and make future borrowing more difficult. Your home is not directly at risk from an unsecured loan, but we strongly recommend only borrowing what you can comfortably afford.
This information is general and should not be taken as personalised financial advice. We will always discuss your own circumstances before making any recommendation.
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